Shipping & Returns

Returns Policy

You may only return products if they are received in a damaged or defective condition within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received a damaged or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. 

If you created an account for this store you can log in and visit My Account to submit an electronic request for a refund or replacement. 


Marketplace orders must ship to your Cleco service address. Free shipping for orders over $49. Flat rate of $10 for orders under $49.

Orders made before 12PM PST will deliver within 3 business days. Any orders made after 12PM PST will ship on the next business day.

Products may ship separately. 

Due to extended transit times, please allow 1-3 weeks for order delivery.